Course Objectives
Applying Statistical Process Control (SPC), Process & Performance Capability and 7 Quality Control T
Course Objectives
By the end of the course, participants will be able to:
Understand and apply SPC concepts and the 7 quality control tools
Apply SPC through control charts to identify and reduce variation
Discuss process capability and understand why it is necessary to sustain business improvement
Calculate sigma level, Cp, Cpk, and explain the capability of processes where output is normally distributed
Analyze data using various tools in Minitab
Target Audience
Managers, supervisors, and professionals who wish to fully utilize SPC concepts and process capability in their organizations and learn how PSC relates to work and business improvement.
Target Competencies
SPC
Problem-solving skills
QC tools
Process performance
Process capability
Course Outline
Improvement tools and methodologies: The 7 QC toolsWhat is a quality tool?The 7 quality control toolsCause and effect diagram, check sheet, control charts, histogram, Pareto chart, scatter diagram, and stratification
Statistical process control and control chartsWhat is SPC?Causes of variation: Special and commonSPC chartsWhat is a control chart?Benefits of control chartsControl charts and stability Types of control charts: Choosing a control chartConstructing a control chart Reading a control chart: Control chart pattern interpretationComparing control charts before and after improvement
Process and performance capabilityVoice of customer and voice of processNormal and non-normal distributionWhat is process performance?Tolerances or specificationsComputing Cp and CpkImproving process capabilityComparing process capability before and after improvement