Course Objectives
Certified Human Resources Professional: From Traditional HR Role to Business Partner
Course Methodology
This course is based on the latest research and best practices related to human resources management. It brings new experiences and examples to participants, as well as insights and understanding of what makes a successful HR business partner. The course uses an integrated mix of training approaches including lecturettes, case studies, group activities and sharing experiences. The course will end with an assessment of participants to prove their understanding of the program material. Passing the assessment will give them the right to earn their certificate of completion.
Course Objectives
By the end of the course, participants will be able to:
Demonstrate a thorough understanding of the nature of HR as a managerial function
List all HR functions and responsibilities and identify their contributions to organizational success
Play the four new roles that make HR a credible business partner in a modern organization
Create an HR strategy that is aligned with the overall organizational strategy
Measure the contribution of HR to the bottom line in both profit and non profit organizations
Assess the effectiveness of the human resources function through the use of 'SMART' Key Performance Indicators (KPIs) and indices
Demonstrate how a competency framework can increase the effectiveness of the HR function
List the core competencies for an HR professional.
Target Audience
Human resources managers , business partners, team leaders, and specialists.
Target Competencies
Deciding and initiating action
Relating and networking
Analytical thinking
Business acumen
Planning and organizing
Achieving goals and objectives
Applying expertise and technology
Course Outline
Human management: An overview
Definition and objectives of modern HR management
HR management now and then
The main functions in HR management
Organization
Resourcing
Climate and culture
Training and development
Performance management
Total compensation management systems
Personnel administration
Competency based HR management: An overview
HR business partner
Four new roles to play
Management of strategic HR
Management of firm infrastructure
Management of employee contribution
Management of transformation and change
Basic HR competencies required to play the four roles
HR business partner and emotional intelligence
The fundamental emotional intelligence framework
The emotionally intelligent HR business partner
Job analysis, description and evaluation
The pervasiveness of the job description
Four approaches for conducting job analysis
Job Key Result Areas (KRAs)
Writing job descriptions using the job key result areas approach
Characteristics of effective job descriptions
Guaranteeing 'internal consistency' through job evaluation
A bird's eye view of the Meirc job evaluation system
Fundamentals of strategic HR management
Analysis of the environment
From SWOT analysis to vision and mission statements
The link between strategy and performance
Organizational vs. HR key result areas
Measuring HR KRAs through SMART Key Performance Indicators (KPIs)
Turning key performance indicators into SMART objectives
The balanced scorecard: an overview
Competency based HR management
Competency definition
Types of competencies
The different competency components
Competency based recruitment and selection
Competency based training and development
Competency based performance management
Benefits of a competency based HR
Measuring HR Performance
The predominance of business results over HR results
Five steps of analytics
Measuring recruitment and selection
Measuring compensation and benefits
Measuring training and development
Measuring performance management
Designing the HR balanced scorecard