Course Objectives
Course Objectives
By the end of the course, participants will be able to:
Define recruitment and selection and the important role this function plays in the success of an organization
List the main steps that should be followed to develop an effective recruitment plan and select the best methods and sources for attracting qualified candidates
Choose the most appropriate techniques for short listing and assessing candidates considering the reliability and validity of each
Select and conduct the most suitable type of selection interviews for varying candidates and situations
Prepare and conduct a probing interview for any vacancy or job level in the organization
Implement the right measures and Key Performance Indicators (KPIs) to evaluate the effectiveness of recruitment efforts
Target Audience
Managers, team leaders, supervisors, administrators, specialists, business partners and officers in the functions of human resources and recruitment whose job require recruiting and selecting employees. The program is also very useful for all those outside human resources who conduct frequent and important selection interviews.
Target Competencies
Deciding and initiating action
Working with people
Persuading and influencing
Presenting and communicating
Analytical thinking
Applying expertise and technology
Following instructions and procedures
Planning and organizing
Achieving goals and objectives
Course Outline
Recruitment and selectionRecruitment versus selectionRoles and responsibilities in each stageManaging relations with other HR functions
Recruitment plans and defining requirementsDefining workforce organizational needsPlanning the various stagesRoles of line managersRoles of recruitment personnelCapturing and tabulating informationProducing recruitment reportsBuilding a job profileThe use of essentials and desirables
Attracting candidatesVarious sources for attracting candidates:Employee referrals as a method of sourcing candidatesAttracting internal candidatesAdvertising: pros and consInternet and websitesRecruitment agencies and head huntersCareer fairs and universities
Screening candidates and short listingTangible versus intangible criteriaThe use of CVs, résumés and applications for shortlistingVerifying on line applications
The art of interviewing candidatesScreening and biographical interviewsHypothetical interviewsPanel interviews: pros and consCompetency based interviews
Selecting candidatesImportance of data captureObjective versus subjective remarksLegal and fairness issuesProducing a personal profileCriteria that should be usedUse of decision matrixes in selectionUse of competency gap analysis
Measuring recruitment effortsThe main KPIs for measuring the recruitment functionApplicant response ratiosQualified application ratiosYield ratesTime to fill and time to joinOffer acceptance ratio