Course Objectives
Certified Training and Development Professional - Virtual Learning
Course Objectives
By the end of the course, participants will be able to:
Describe the strategic significance of training with particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors
Develop appropriate methods to conduct a Training Needs Assessment (TNA)
Examine ways to select internal trainers and to hire external consultants
Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)
List foundational competencies for training professionals along with key actions and behaviors
Target Audience
Training and development professionals involved in the process of training needs analysis, coordinating and organizing training courses, and evaluating the results of training.
Target Competencies
Working with people
Presenting and communicating
Applying expertise and technology
Following instructions and procedures
Planning and organizing
Formulating concepts and strategies
Course Outline
The strategic framework of training: an overviewThe role of a training departmentApproaches aligning training with strategyFrom top down to pulse takingMarketing training within the organizationTraining preparationsGuidelines for promotional materialYour training announcement templatePartnering with managers and supervisorsThe style inventoryPlanning, preparation, presentation and follow up with managers and supervisorsRoles and responsibilities
The role of the training professional in TNAThe importance of identifying needsThe training needs assessment processData collection methods: quantitative and qualitativeAdvantages and disadvantages of the quantitative and qualitative methodsApproaches to identifying needsWorkshop: applying training needs assessment
Selecting Subject Matter Experts (SMEs)Qualifications for internal trainersInternal trainer selection processTrain the trainer boot campFeedback and coaching template for internal trainers
Hiring a consultant or external trainerScreening consultants criteria worksheetProposal evaluationReview of a training proposalConsultant interview evaluation questionsMonitoring consultant performance: beginning, during, closing
Demonstrating the success of trainingLessons on how to evaluate trainingThe four levels of evaluationLinking evaluation levels with TNALinking evaluation levels with Instructional Learning Objectives (ILOs)Components of a complete ILOThe ROI process modelTabulating program costsCalculating ROI
Competencies of the training professionalCompetency defined: the iceberg metaphorCompetency: components and typesFoundational competencies for training professionalsKey actions and behaviorsYour personal development plan