Course Objectives
Certified Training Manager - Virtual Learning
Course Objectives
By the end of the course, participants will be able to:
Describe the key roles and responsibilities of training departments
Develop a training department mission statement with key result areas and key performance indicators
Establish a comprehensive training strategy which includes training policies, procedures, and training plans
List important steps for developing and administering training budgets
Identify methods for evaluating the training function
Conduct a cost benefit analysis for training activities
Prepare business requirements for a Learning Management System (LMS) and list the necessary system selection steps
Target Audience
This course targets existing or aspiring training managers. Specialists, team leaders, training managers and line managers who have a direct interest to pursuing a career as a training manager.
Target Competencies
Leading and supervising
Relating and networking
Persuading and influencing
Presenting and communicating
Analytical thinking
Formulating concepts and strategies
Planning and organizing
Achieving goals and objectives
Course Outline
Managing a training departmentDefining managementKey management functionsPersonal assessment and development planRole of the training department in an organizationConducting a 'PEST' and 'SWOT' analysisDevising a training strategyTraining department mission statementIdentifying key result areasTraining department key performance indicatorsMarketing the training function within your organizationTraining and development rolesStructure of a training department
Mapping training policies, procedures and training plansImportance of training policiesA look at common training policiesDrafting training policiesComponents of a training planPartnering with training providers
Establishing a training budgetWhose responsibility is itBudget types and techniquesMeasurement, metrics and budget dataEight steps to creating your budgetTips for defending your budgetExamples of training budgets
Evaluating the training functionReasons for evaluating the training functionKey performance indicatorsDeciding on indicatorsMonitoring and reportingMeasuring employees' satisfaction of the training functionEvaluation methodsDeveloping the training function's satisfaction surveyEvaluating transfer of behaviorConducting a cost/benefit analysisReporting return on investmentPresenting your findings
Selecting and implementing a LMSPurpose and importance of LMSExisting types and technologyCommon featuresBusiness requirementsDefining the selection processExamples and comparison of LMS