Course Objectives
CILT Endorsed Supply Chain Operations: Principles for Continuity and Sustainability - Virtual Learni
Course Objectives
By the end of the course, participants will be able to:
Identify the foundations of strong supply chains for continuity and sustainable operations
Outline supply chain design practices for optimum performance
Engage in continuity planning to manage supply chain interruptions
Develop stakeholder engagement strategies to improve supply stream resilience
Recognize ethical, sustainability and responsibility practices as a backbone for strong supply chains
Target Audience
This course is designed to cater for supply chain professionals across different functions, namely planning, procurement, warehousing, transportation, logistics and inventory management.
Target Competencies
Supply chain management
Logistics
Procurement
Supply chain design
Continuity planning
Sustainability
Stakeholder engagement
Vendor relations
Work ethics
Course Outline
Features of strong supply chainsSupply chain overviewSupply chain objectivesStrategic, tactical and operational elements of supply chainSupply chain impact on society and the environmentDefining “strength” and “resilience” in supply chainsSupply and operations planningFit for purpose designResilience in face of changeAligning supply chain with corporate strategyStakeholder relationsStrong principles as a compass for decision-making
Design principles for resilient supply chainsSupply chain people competenciesAcquiring talentDeveloping competenciesRetaining talentProcess design for productivity in implementationSupporting technologiesSystemsFundamental data analyticsPerformance measurement and improvementProduct and service design principles for operations
Supply continuity planningIntroduction to risk and continuity planningRisk and continuity planning process overviewRisk management terms and conceptsScoping supply chain riskRisk charters and documentationRisk management templatesRisk administrationRisk analysisMeasuring impact of riskMeasuring likelihood of riskQuantifying riskMapping risks (risk heat maps)Risk response strategiesAccept, reject and transferMitigation and contingency planningManaging risk charterElements of risk charterOwnership of risk charterDefining risk accountabilities and responsibilitiesThe charter as a live documentMonitoring and controlling supply chain risks
Stakeholder engagementKey Stakeholder identificationSupplier segregationDemand-side partnersStakeholders and internal influencersDeveloping a communications planMessage scope and clarityIdentifying stakeholdersMapping stakeholdersCustomized messagingDistribution of rolesManaging changeTechnical elements of change (Logos)Political elements of change (Ethos)Emotional elements of change (Pathos)
Ethical principles as a core strengthEthical code of conductCorporate culture and risk appetiteCultural considerationsEthical considerationsLegal considerationsSustainability in supply chainsFinancial sustainabilityEnvironmental sustainabilitySocial sustainabilityResponsibility programs across supply tiers