dynamic and Engaging Virtual Communication - Virtual Learning

Course Objectives

dynamic and Engaging Virtual Communication - Virtual Learning

By the end of the course, participants will be able to:

  • Understand the main challenges in communicating in a virtual world and building trust in their virtual environment
  • Identify the advantages and disadvantages of virtual communication
  • Understand the key verbal and non-verbal behaviors they will need to help deliver clear communications virtually
  • Develop and apply virtual non-verbal communication skills in the virtual world
  • Engage people in a way that reaches the desired outcome and manage their virtual communication airtime
  • Gain insight into using variety and emphasis in their virtual communication process to help messages land more effectively
  • Know why choosing the correct medium of virtual communication is vitally important

Target Audience

Virtual Communication Skills is for anyone working remotely or as part of a global team who is interested in improving his/her communication skills in the virtual world we live in now.

Target Competencies

  • Verbal and non-verbal communication skills
  • Presentation skills
  • Influencing
  • Rapport building
  • Listening
  • Organizing

Course Outline

  • Communication: The big picture
    • What is communication?
    • How do we communicate?
    • Understanding communication barriers
    • Asking good questions
    • High and low context cultures
  • Paraverbal and non-verbal communication skills
    • Understanding the Mehrabian study
    • Body language and interpreting gestures
    • The power of pitch
    • The truth about tone
    • The strength of speed
  • Listening skills
    • Listening inventory
    • Ways to listen better today
    • Understanding active listening
    • Sending good signals to others
  • Screen-to-screen communication
    • Virtual versus real
    • Advantages and disadvantages of virtual communication
    • All about virtual body language
    • Posture to gesticulation
    • Speaking with clarity and poise to the camera
    • Silence interpretation in the virtual world
    • Verification of understanding
    • Adapting your communication style for virtual work
    • Virtual executive presence on any platform
  • Communicating with virtual teams
    • Challenges your team faces while working remotely
    • Improve virtual team communication
    • Transform virtual meetings
    • Equip your team with the right tech
    • Identify the team’s communication patterns
    • Ask don’t assume
    • A virtual DiSC
    • Tips on effective communication for virtual teams
    • Problems with virtual communication and what to do about it
  • Take control of technology
    • Problematic technology mistakes
    • Techniques to keep a virtual audience engaged
    • Techniques for showing information to a remote audience
    • Set up your virtual environment to look professional
    • The dos and don'ts of virtual communication
    • Deliver effective virtual presentations that inspire action
    • Become a virtual pro
    • The focal points of virtual communication
      • Engagement
      • Interaction
      • Feedback

Per participant

USD 2,250

Fees + VAT as applicable

Tax Registration Number : 100239834300003

Discount Plans & Cancellations Policy