Course Objectives
Employee Engagement: Strategy and Practices - Virtual Learning
Course Objectives
By the end of the course, participants will be able to:
- Derive learning lessons from popular models for employee engagement
- Design, build and implement the requirements for an engagement culture
- Craft specific HR practices aimed at increasing employee engagement
- Build comprehensive employee engagement index and interpret their results
Target Audience
Managers who want to know the secrets of employee engagement. Additionally, the course is tailored to meet the needs of professional HR as well as supervisors and managers whose primary responsibility is to engage and motivate their staff.
Target Competencies
- Employee engagement
- Leadership
- Relating and networking
- Planning and organizing
- Analytical thinking
Course Outline
- Employee engagement
- Today's business reality
- Defining engagement
- Satisfaction versus engagement
- Gallup's Q12 index of engagement
- The ABC model versus the Carrots and the sticks
- The building blocks of an engagement culture
- Spitzer's eight desires of motivation and engagement
- An employee engagement model
- The role of values in building a culture of engagement
- The ROI of employee engagement
- Employee retention funnel
- Research data about engagement metrics
- On-Boarding breakeven point
- ROI of engagement calculations: A practical example
- Employee engagement survey versus employee engagement index
- HR practices for engagement
- The talent war and the cost of losing it
- Building the employee brand; what an engaged employee looks like
- Factors that improve employee engagement
- Activities that organizations can follow to build engagement
- Building high performance teams: a powerful engagement tool
- Leadership that ignites passion
- The VOICE framework
- Managing employee engaging events
- Checklist of employee engagement best practices