Course Objectives
Course Objectives
By the end of the course, participants will be able to:
Explain the difference between company induction and job orientation
List the benefits of running induction and orientation programs, for employees as well as the organization
Define the roles and responsibilities of all those involved in the early career stages of employees
Compile a well-designed package of information for new employees
Prepare and conduct an effective induction presentation
Design and organize a complete on-boarding program for new comers to the organization
Target Audience
HR professionals who work in recruitment or training and whose job require inducting and orienting employees. This course is also very useful for all those outside human resources who might be assigned the task of orienting new employees to their departments
Target Competencies
Deciding and initiating action
Working with people
Relating and networking
Presenting and communicating
Applying expertise and technology
Following instructions and procedures
Planning and organizing
Course Outline
Definitions, induction versus job orientationDifference between induction and orientationOrigin of words induction and orientationBenefits of onboarding program to employeesBenefits of onboarding program to organizationRoles and responsibilities during onboardingOf the new employeeOf the human resources departmentOf the new employee’s managerOf the new employee’s colleaguesWhen does on-boarding start?During the recruitment processDuring the assessment processDuring the job offer processFirst day on the jobAdministrative procedures
New employee information packageContents of an induction packageWelcome letterWelcome giftNecessary formsRequired policies and proceduresCode of ethicsEmployee handbookCultural awareness
The induction presentationInformation to includeUse of various multimedia toolsPresenting and delivering effective trainingFundamentals of effective speakingVerbal and non-verbal communicationDifferent trainer stylesAssertiveness definedThe assertive trainerWays to get attention and maintain interestElements of effective feedbackDelivery and critique of training sessions
Job orientationPlanning job orientationsIntroduction to colleagues and department tourJob briefComputer useOperating equipment and technologyPerformance objectives and measurementsRequired essential trainingInformation overloadFollow up and support
Evaluating effectiveness of on-boarding programsInformal and formal feedbackFeedback formsTurnover ratesPerformance measures