Facility Planning and Management - Virtual Learning

Course Objectives

Facility Planning and Management - Virtual Learning

By the end of the course, participants will be able to:

  • Define the foundations of Facility Management and understand Facility Management strategies
  • Outline the considerations in Facility Planning
  • Understand service delivery and performance management
  • Adopt best practice in managing the Facility Management function
  • Understand the role of project and maintenance management in Facility Management
  • Understand sustainability in Facility Management
  • Outsource key Facility Management operations to third party organizations

Target Audience

Personnel who are interested in learning facility management and the considerations that affect facility management.

Target Competencies

  • Managing FM
  • Stakeholder Management
  • Outsourcing
  • FM Procurement
  • Managing performance

Course Outline

  • The foundations of Facility Management
    • Key concepts
    • Core competencies
    • Roles and responsibilities
  • Facility Planning
    • Key issues
    • Utilizing space
    • Stakeholder management
    • Risks
  • Facility Management Strategy
    • The business context and drivers
    • Strategy formulation, analysis, development and implementation
    • FM Strategy checklist
  • Managing the workplace
    • People management
    • Productivity
    • Health, safety and security
    • 5S
  • Outsourcing Facility Management
    • The outsourcing decision
    • FM and procurement
    • The outsourcing process
    • Developing the contract
    • Specifying the service
  • Service Delivery and Performance Management
    • Continuity of service
    • End user requirements
    • Managing service providers
    • Managing performance
    • SLA’s / KPI’s
    • Dealing with poor performance
  • Understand the role of Project and Maintenance Management in Facility Management
    • Project Management phases and skills
    • Maintenance management essentials
    • Continuous improvement in FM
  • Understand Sustainability in Facility Management
    • The sustainability agenda
    • Environmental considerations
    • CSR
    • Innovation

Per participant

USD 2,750

Fees + VAT as applicable

Tax Registration Number : 100239834300003

Discount Plans & Cancellations Policy