Course Objectives
HR Skills for Non HR Professionals - Virtual Learning
Course Objectives
By the end of the course, participants will be able to:
List and apply manager's HR functions
Conduct effective recruitment and performance appraisal
Identify and evaluate training needs
Target Audience
Line managers, head of departments, team leaders and supervisors and anyone who wishes to gain knowledge and skills about the human resources functions and how to apply them effectively in his/her department.
Target Competencies
Recruitment and selection
Performance management
Coaching
Training and development
Course Outline
Getting the right peopleWhat HR is about?Ally with HR departmentThe HR functions of managersWorkforce planning Attracting the right talent through referralsInterviewing skills for line managersBuilding a job profilePreparing technical assessmentsFirst day on the jobRole and responsibility of the new employee’s manager during the first few daysEmployee morale and turnover
Performance managementDefinition of performance managementOverview of the annual performance cycleMistakes in performance managementEmployee assessment best practices Coaching, counseling, and mentoring
Training and developmentIdentifying training needsCareer developmentSuccession planningBuilding a personal development planOn the job trainingEvaluating training effectiveness