Course Objectives
Industrial and Organizational Psychology: Driving Employees Performance - Virtual Learning
Course Objectives
By the end of the course, participants will be able to:
Define what is industrial and organizational (I/O) psychology
Use I/O psychology applications in their organizations
Identify the impact of motivation on organizational effectiveness
Recognize the outcomes of having a good Organizational Citizenship Behavior (OCB)
Manage counterproductive work behaviors to build a meaningful culture and a positive work atmosphere
Target Audience
Executives, HR managers, managers, leaders, business counselors, HR professionals, and any professional interested in the subject of industrial and organizational psychology.
Target Competencies
Organizational psychology
Industrial psychology
Psychology
Motivation
Leadership
Wellbeing
Work life balance
Course Outline
Module 1: Industrial and Organizational (I/O) PsychologyPsychologyHistory of I/O psychologyWhat can I/O psychology add to businessesDifferences between psychology and I/O psychologyPromoting employee performanceImproving employee well-being
Module 2: Applications of I/O psychology at the workplaceKnowledge, Skills, and Attitude (KSA) modelOther personal/ psychological characteristicsJob analysisJob-oriented approachPerson-oriented approachPsychological testsIQ testsJob-relevant knowledge testsPersonality testsPosition Analysis Questionnaire (PAQ)Psychology in assessment centersMeasuring job performanceTheoretical criteria Actual criteria Objective measuresSubjective measuresLeniency errorHalo errorBehavior-focused rating formsCritical incidentsBehavior-focusedRecruiting and selecting employeesPersuasive methods for attracting talentsBias in unstructured interviewsSelection Processespredicting job successTraining EmployeesI/O psychology inputs in evaluating training needs and outcomesOverlearning
Module 3: Employee motivationExistence, Relatedness, and Growth (ERG) theory:Existence needs Relatedness needs Growth needs Expectancy TheoryGoal Setting TheoryJob satisfaction Work-family conflictGender, age, and ethnicity
Module 4: Organizational Citizenship Behavior (OCB)Psychological consequences of satisfactionJob performanceTurnoverAbsenteeismTeamworkAutonomous Work Teams (AWT)Group leadershipLeader-member interactionsLeader-Member Exchange (LMX)Counseling
Module 5: Counterproductive Work Behavior (CWB)Aggression and counterproductive work behaviorOccupational health psychologyPsychological conditions affecting healthWork schedulesRotating shift workShift changes disruptionLong shifts and long weeksStress, accidents, and safety