By the end of the course, participants will be able to:

• Define the purpose behind their records management program and identify deliverable goals for the organization
• Discover how to recognize risks and information management issues within the organization and understand how to bridge the gaps to provide low risk and compliant processes
• Develop different methods and processes using new and existing technology for managing document control data and information
• Deliver records management through education and learning to others in the organization so that they assist in achieving the organizations’ goals 

Target Audience

This course is designed for individuals who are involved in any aspect of records management and have ~2 or more years of experience. This includes document controllers, records managers, office managers, technicians, IT support professionals,  in-house counsel, privacy officers, information security and protection managers, litigation and discovery staff, compliance officers, internal auditors, IT and enterprise content management professionals, and administrative assistants and supervisors.

The course is specifically designed to support activities across all types and sizes of organizations and sectors working locally and internationally.

Target Competencies

• Records management
• Information management
• Information asset identification
• Business case development