By the end of the course, participants will be able to:
Discuss Six Sigma and why it is necessary to sustain business improvement.
Apply and implement the Define, Measure, Analyze, Improve and Control problem solving methodology)
Compare between the various tools usually used in a Six Sigma project
Explain how to deploy Six Sigma and assess organization readiness to launch a successful Six Sigma project
Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.
Deploying Six Sigma
Problem solving skills
Critical thinking skills
Introduction to quality and Six SigmaBenefits of quality systemsCost of poor qualityQuality maturity ladderDefinition of Six Sigma and the meaning of sigmaHistory of Six SigmaBenefits of Six Sigma for organizationsSavings from Six Sigma
Implementing Six SigmaThe DMAIC methodology (define, measure, analyze, improve and control)Sigma as a metricSources of variationCalculation of process capability and sigma levelThe commute exampleSix Sigma and Lean
Problem solving using Six SigmaSix Sigma toolboxControl chartsPareto chartsCause and effect diagrams
Deployment of Six SigmaLeadership and employee involvementSelection of Six Sigma projects: guidelinesCharacteristics of a successful Six Sigma project