Course Objectives
Course Objectives
By the end of the course, participants will be able to:
List the main cycles in human resources and the critical steps of each
Define strategic HR management and draft an HR strategy
Explain the vital Key Performance Indicators (KPIs) which should be constantly monitored in HR
Assess employee morale and determine a formula for calculating it objectively
Differentiate between types of turnover and determine how each should be calculated
Describe the main types of planning and budgeting approaches and how and when to use each
Target Audience
Human resources managers and senior professionals, specialists, team leaders, and business partners in the function who seek to broaden their knowledge and improve their skills in the key functions of HR as well as those who are responsible for evaluating HR and its effectiveness in the organization. This course is also suitable for those employees who are targeted for development or promotion within the HR function.
Target Competencies
Strategic planning
Analytical thinking
Leading and supervising
Deciding and initiating action
Working with people
Relating and networking
Persuading and influencing
Planning and organizing
Achieving goals and objectives
Course Outline
The main cycles in human resources managementHR strategy cycleRecruitment and selection cycleTraining and development cyclePerformance management cycleCompensation and benefits cycle
Strategic HR managementSituation analysis'SWOT' analytical tool'PEST' analytical tool'PEDSTL' analytical toolHR strategyVisions and missionsHR strategic goalsCritical success factors in HRKey result areasKey performance indicatorsCore competenciesCore valuesMeasurement of each critical success factor category
Measuring human resourcesMeasuring HR strategies: the main KPIsHuman resources versus human capitalReturn on Human Capital (ROHC) and Cost of Labor (COL)Human Value Added (HVA) and Profit per Employee (PPE)Employee morale and employee satisfaction indicesOther HR metricsHR scorecards and dashboardsThe balanced scorecard
Employee turnoverTurnover versus attrition (gross and net turnover)Voluntary versus non voluntary separationAnalyzing turnover: interpreting the dataCost of turnover for organizationsHealthy versus unhealthy turnoverTurnover index
Strategic planning and budgeting for human resources
Strategic planning
Approaches to planning
Various HR plans
Workforce plans
Training plans
Project plans
The importance of budgeting
Approaches to budgeting
Budgeting for HR plans