Course Objectives
Strategy Management in the Government and Public Sectors - Virtual Learning
Course Objectives
By the end of the course, participants will be able to:
Translate stakeholder ambition and needs into a strategic plan to achieve an entity’s mandate
Employ the public policy development process effectively to achieve the strategic plan
Design and manage strategic initiatives and cross-entity collaboration mechanisms to effectively execute strategies
Utilize a practical performance management system to develop and sustain a performance culture
Target Audience
All managers and professionals who are involved in influencing, formulating or supporting the planning and strategy of their government or semi government entity, department or corporation. The course is also beneficial to those who are responsible for linking, measuring and improving the performance of the organization, including sector and department managers, strategy or performance management professionals, balanced scorecard managers, and research analysts.
Target Competencies
Strategic thinking and planning
Service innovation
Performance management
Partnerships development
Policy making
Leadership skills
Critical thinking
Public sector competitiveness skills
Course Outline
Strategic planning in the public sectorBuilding a strategy map tailored to the public sectorAnswering the 3 questions of the strategic planning processUsing SWOT analysisFundamentals of PEDESTL frameworkDetermining stakeholders and customers: building a stakeholder mapCascading national outcomes and KPIs into sectorsDeveloping vision and mission statementsDeveloping strategic objectives and KPIs using the balanced scorecard model
Public policy developmentUnderstanding public policy and its usesLinking public policy to strategic planningPhases of public policy developmentDetermining root causes of a policy problemDefining types of policiesDeveloping policy optionsCriteria to consider when assessing policy options
Managing strategic initiatives and partnershipsBuilding initiative chartersAssessing the impact of initiativesUnderstanding partners’ roles and cause and effect relationshipsDetermining accountabilitiesDesigning delivery agreements between different stakeholdersEnsuring cross-entity collaboration
Designing the Performance Management System (PMS)PMS purpose and guiding principlesSelecting, validating and documenting KPIs and targetsCollecting, measuring and documenting resultsAnalyzing performance and root causesReporting performanceConducting operational and strategy review meetings collaborativelyUtilizing performance improvement plans